ARMA Survey

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Welcome to your ARMA Survey Date August 16, 2018

The ARC are contracted by the Department of Environment (The Regulators) to issue licences, how likely are you to support the Australian Refrigeration Council should they become Australia's national industry body to oversee all sectors/areas of the Refrigeration and Air Conditioning industry?


How likely are you to support a voluntary national licence for the use of natural refrigerants under the Australian Refrigeration Council's  ARCtick licensing scheme?


How likely are you to support a mandatory national licence for the use of hydrocarbon refrigerants under the Australian Refrigeration Council's ARCtick licensing scheme?


Overall, how satisfied or dissatisfied are you with Australian Refrigeration Council?

Which of the following words would you use to describe ARC's service? Select all that apply.

How well does the Australian Refrigeration Council "ARCtick"  licensing scheme meet your needs in the industry?


Do you support the ARC's following statement "Australian Refrigeration Council The peak industry body for the climate control sector."

How would you rate the success of ARC's licensing scheme in improving safety in the workplace?


How would you rate the success of ARC's licensing scheme in improving consumer confidence?


How would you rate the success of ARC's licensing scheme in improving industry confidence?


How would you rate the success of ARC's licensing scheme in reducing ozone depleting refrigerants?


How would you rate the success of ARC's licensing scheme in reducing skills shortages in the trade?


How would you rate the success of ARC's licensing scheme in improving refrigeration and air conditioning apprenticeship's skills?


How responsive have ARC been to your questions, concerns or complaints about other people carrying out works outside the scope of their licences, poor works carried out, deliberately releasing ozone depleting refrigerants into the atmosphere, safety and consumer complaints?

How many complaints have you lodged to the Australian Refrigeration Council?

What types of complaints have you lodged?

This questions provides you with the opportunity to vote on your level of confidence in the Australian Refrigeration Council as an industry organisation.

This questions provides you with the opportunity to vote on the continuation or removal of the Australian Refrigeration Council as the company overseeing the issuing of licencing.

Which are you likely to support, a national industry council established and operated by industry peers or the Australian Refrigeration Council to oversee the needs of the Refrigeration and Air Conditioning industry?


How likely are you to support a nationally consistent skills based licence, operated by industry peers to oversee the needs of the Refrigeration and Air Conditioning industry rather than the current system?

Which licencing model do you prefer? Choose all that apply.

As of 1st January 2018 the phasedown of HFC's commence under the Montreal Protocol. Are you prepared for this? Answer all that apply. This question will help to assess industry needs and all surveys are anonymous.

Do you have any other comments, questions, or concerns?


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Thank you for taking the time to do the survey.

Kind, Regards, ARMA Team.

If you would like a copy of this survey please fill in your details below.



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